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Customer experience management
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541	Cognizant_LOGO_BLACK_bkgrnd_wHighlight Add to Reading List Source URL: www.cognizant.com Language: English - Date: 2016-03-02 23:40:08 Marketing Economy Customer experience management Business Touchpoint Customer experience Customer relationship management Customer support Twitter Sprout Social Social media Customer engagement
542	Mattress Firm Creates Sweet Dreams With Digital Assisted Selling While shopping for a mattress, many consumers still prefer the touch-and-feel experience of the store. New tools and technologies, however, are allowing re Add to Reading List Source URL: www.vee24.com Language: English - Date: 2014-09-15 13:32:00 Marketing Economy Consumer behaviour Customer experience management E-commerce Brand management Touchpoint Retailing Customer experience Customer engagement Online shopping Omnichannel
543	CUSTOMER CUSTOMER SUCCESS SUCCESS STORY STORY Add to Reading List Source URL: www.lithium.com Language: English - Date: 2015-07-20 17:03:12 Marketing Economy E-commerce Customer experience management Social networks Telstra Touchpoint Lithium Technologies Customer service Omnichannel Klout Social media
544	Customers in Stylish Restaurant Overhead Add to Reading List Source URL: www.musichasvalue.ca Language: English - Date: 2015-06-22 14:41:46 Brand management Communication design Marketing Business Customer experience management Internet branding Brand Marketing research Online shopping Customer experience Advertising Music
545	Onboarding for 1-to-1 Marketing Use LiveRamp Connect to send customer data to content optimization platforms THE problem: Add to Reading List Source URL: lp.liveramp.com Language: English - Date: 2016-02-06 18:33:24 Marketing Internet marketing Customer experience management Conversion marketing Online advertising Customer experience Data onboarding
546	Building Block: Channels Business Case Channels §  Add to Reading List Source URL: gsvc.org Language: English - Date: 2014-11-17 02:32:47 Economy Business Revenue stream Stakeholder Value proposition Customer experience management E-commerce ECRM
547	GEICO Selects ForgeRock to Support Online Customer Portal Initiative One of the fastest-growing major auto insurers in the US leverages ForgeRock’s Open Identity Stack to create a secure, modern online experience Abou Add to Reading List Source URL: www.forgerock.com Language: English - Date: 2015-06-10 15:52:34 Identity management Free software Federated identity Java enterprise platform ForgeRock OpenAM OpenIDM GEICO OpenDJ Berkshire Hathaway Insurance
548	Microsoft Word - SL_4. Sales and Marketing.doc Add to Reading List Source URL: www.keirsey.com Language: English - Date: 2008-07-28 10:48:30 Economy Business Marketing Business process Sales Customer experience management Market segmentation Personal selling E-commerce Customer relationship management Sales process engineering
549	UNITED STATES DEPARTMENT OF ENERGY (US DOE) DATA PRIVACY AND THE SMART GRID: A VOLUNTARY CODE OF CONDUCT (VCC) Draft: MISSION STATEMENT The purpose of the Privacy Voluntary Code of Conduct, facilitated Add to Reading List Source URL: www.smartgrid.gov Language: English - Date: 2015-02-12 06:56:55 Policy Privacy policy Marketing Customer experience management Telephony Customer relationship management Customer attrition
550	Taming QoE in Cellular Networks: from Subjective Lab Studies to Measurements in the Field Pedro Casas∗, Bruno Gardlo∗ , Michael Seufert† , Florian Wamser†, Raimund Schatz∗ ∗ FTW – The Telecommunications Re Add to Reading List Source URL: irtf.org Language: English - Date: 2016-01-05 05:04:04 Digital media Technology Computing Customer experience management Quality of experience Telecommunications engineering Streaming Videotelephony Digital television Latency Quality of service YouTube

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